We only offer free shipping on bikes to UK addresses. If you are outside of the UK and wish to purchase one of our bikes contact us for a shipping quote.
Please allow 5-7 working days for your bike to be built, tested and delivered to you.
All bikes are built and tested prior to delivery by qualified cytech mechanics in our UK head office.
Bikes are then dispatched using either TNT or Parcel Force and normally arrive within 48 hours of dispatch.
Your bike is then boxed in large 5 ply heavy duty box and mechanically strapped to ensure it has a safe journey to you!
All bikes are 95% assembled and require only the handlebars to be turned and pedals to be fitted ( yes it's a very large box!).
If you wish to return an item for exchange, refund or warranty claim please follow our returns guide. This will allow us to deal with your returns quickly and effectively. We aim to provide a smooth hassle free returns policy, to ensure your shopping experience is an enjoyable one.